Welcome to Ecolifely! Your privacy is important to us. This Privacy Policy explains how Ecolifely collects, uses, shares, and protects information about you when you visit our website, ecolifely.com, make a purchase, or otherwise interact with us.
Please read this policy carefully to understand our practices regarding your information. By using our Site, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect information in a few different ways to provide and improve our services to you.
a) Information You Provide Directly to Us:
- Order Information: When you make a purchase, we collect information necessary to process your order, such as your full name, email address, shipping address, billing address, and phone number.
- Account Information: If you create an account on our Site, we collect your name, email address, and a password.
- Communications: When you contact us through our contact form, email, or other means, we collect your name, email address, and any other information you choose to provide in your message.
- Newsletter Subscription: If you subscribe to our newsletter, we collect your email address.
- Product Reviews & Comments: If you leave a review or comment on our site, we collect the content of your submission, your name, and your email address.
b) Information We Collect Automatically:
As you navigate through the Site, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns.
- Log Data and Device Information: We collect information that your browser sends whenever you visit our Site. This may include your computer’s Internet Protocol (IP) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages, and other statistics.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our Site and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.
2. How We Use Your Information
We use the information we collect for various purposes, including to:
- Fulfill Our Services: To process and ship your orders, manage your account, and provide you with customer support.
- Communicate with You: To send you transactional emails (like order confirmations), respond to your inquiries, and send you marketing communications and our newsletter if you have opted in.
- Improve Our Site: To understand how our users interact with our Site, monitor and analyze usage and trends, and make improvements to the user experience.
- Marketing and Advertising: To personalize content and advertisements and to measure the effectiveness of our marketing campaigns.
- Security and Fraud Prevention: To protect our Site and our users from fraudulent or illegal activity.
3. How We Share Your Information
We do not sell your personal information. We may share your information with third-party service providers in the following circumstances:
- Payment Processors: To securely process your payments, we share your information with trusted third-party payment gateways (e.g., Stripe, PayPal). We do not store your full credit card information on our servers.
- Shipping Carriers: We share your name and shipping address with our shipping partners (e.g., USPS, UPS, FedEx) to deliver your orders.
- Email Marketing Providers: We use services like Mailchimp or ConvertKit to manage our newsletter and send marketing emails. We only share your email address and name with these providers.
- Analytics Providers: We use services like Google Analytics to help us understand our website traffic and user behavior.
- Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
4. Your Data Rights and Choices
You have certain rights and choices regarding your information:
- Marketing Communications: You can opt-out of receiving promotional emails from us at any time by clicking the “unsubscribe” link at the bottom of the email.
- Cookies: You can set your browser to refuse cookies, but this may affect the functionality of the Site.
- Access and Update: You can access and update your account information by logging into your account settings.
- Location-Specific Rights: Depending on your location (such as the EEA/UK or California), you may have additional rights like the right to access, correct, delete, or restrict the processing of your personal data. To exercise these rights, please contact us using the information below.
5. Data Security
We take reasonable measures to help protect your personal information from loss, theft, misuse, and unauthorized access. However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure.
6. Children’s Privacy
Our Site is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.
7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top. We encourage you to review this Privacy Policy periodically for any changes.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us:
By Email: [info@ecolifely.com]